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Privacy Notice

Last updated: 15 September 2026

1. Data controller

The data controller for this Service is Sonrisa (business name of Rayan Nakhle, Lebanon), operator of Sonrisa Dental AI Visualizer ("we", "us").

2. Data we collect

  • Account data: email address, clinic name, and sign-in credentials.
  • Patient photos: images you upload to generate before/after visualizations, plus the generated results you choose to save.
  • Case details you enter: patient name or identifier, treatment type, age group, gender, and tooth shade selections.
  • Usage data: basic technical logs needed to operate and secure the Service.
  • Payment data: card payments are handled entirely by Paddle (see below). We never see or store your full card number.

3. How we use your data

  • To provide the visualization service and generate the images you request.
  • To keep your patient history available to you inside your account.
  • To verify payment and unlock access.
  • To secure the Service, prevent abuse, and comply with legal obligations.

We do not sell your personal data and we do not use your photos for advertising.

4. Who we share data with

  • Paddle — our Merchant of Record — receives the data needed to process your payment, handle taxes, invoicing, and refunds.
  • AI processing provider — the photos you upload are processed by an AI image provider solely to generate your visualization.
  • Hosting and database providers — store account data and images securely on our behalf.

5. Patient photos & consent

If you upload photos of patients, you confirm you have their consent. Photos are stored privately in your account, visible only to you, and you can delete any record at any time from the History page — this permanently removes the stored images.

6. Retention & your rights

We keep your data while your account is active. You may request access, correction, export, or deletion of your personal data at any time by contacting us. Deleting your account removes your stored photos and case records.

7. Security

We use encrypted connections, access controls, and per-account isolation to protect your data. No method is 100% secure, but we work to protect your information and will act promptly on any issue.

8. Changes & contact

We may update this notice; the latest version is always on this page. For privacy questions or requests, contact us via the support channel shown on the website.

See also our Terms & Conditions and Refund Policy.